Bibliograhy

Bibliography

This bibliography list some of the books that reflect the extensive knowledge that is available to those wishing to appreciate the management challenge of the future. We are looking to expand this list from the recommendations of those involved with this movement.

Wendy McPhedran has donated an extensive list of books, from which we intend to create a borrowing library  – we will have this organised in due course.

The Human Side of Enterprise – Douglas McGregor – Penguin Books

This is a landmark book. McGregor’s vision was for management to be based on sound fully researched knowledge as are the professions of engineering and medicine. He wanted management to be aware of and be prepared to challenge the theoretical assumptions that underpin their practice. To him “theory is important.” He demonstrated his argument through his famous comparison between  the X & Y theory concepts of management. He asks all those interested in empowering and motivating the workforce to examine their theoretical assumptions about the most effective way to manage people.

 Out of the Crisis – Edwards Deming – Cambridge University Press

Deming demonstrates what managers do wrong and how costs, dependability and quality must be improved. This is not just another manual of techniques; Deming provides a theory of management that gets to the roots of the problems of industrial competitiveness. It provides the underpinning to his 14 points to guide us “Out of the Crisis.” Amongst the 14 points are – cease dependency on inspection, drive out fear, end practice of awarding business on price alone, eliminate slogans, eliminate arbitrary targets. Etc.

The New Economics – Edwards Deming – Massachusetts Institute of Technology

Deming, one of the most eminent scholars of management in the 20th century, was conscious of the need to transform “management” away from the many destructive elements in our present culture. In the later years of his life he delivered his renowned four day seminars to over 10,000 people yearly; each time refining and improving his message. He was working on this book right up to his death in 1993. He provides a simple explanation (perhaps too simple) of the thinking that is required for the future. The aim of the book was “to start the reader on the road to knowledge, and to create a yearning for more knowledge.” To this end he provided a framework for our continued study. He called this framework The System of Profound Knowledge. It contained four interrelated parts – appreciation of a system, knowledge about variation, theory of knowledge and psychology.

Juran on Planning for Quality – J M Juran – Free Press

Quality does not happen accidentally it must be planned” – Juan’s definitive guide to a structured approach to company wide quality planning.

The Fifth Discipline – Peter Senge – Century Business

The most successful organisations of the future will be learning organisations. The organisations that excel will be those that discover how to tap into their people’s commitment and capacity to learn at every level in the company. Senge’s five interlocking disciplines are: – Systems Thinking, Personal Mastery, Mental Models, Building Shared Vision and Team Learning

The Fifth Discipline Field Book – Peter Senge & others – Currency Doubleday

An extension of the above book concentrating in how to make the above ideas work.

 The Seven Habits of Highly Effective People – Stephen Covey – Simon & Schuster

With penetrating insights and pointed anecdotes Covey revels a step by step pathway for living with fairness, integrity, honesty and human dignity – principles that give us security to adapt to change and the wisdom and power to take advantage of the opportunities that change creates.

Understanding Variation – Donald Wheeler – SPC Press

A straight forward guide to understanding data especially in the context of variation. Statistics made easy.

The Six Thinking Hats – Edward de Bono – Penguin Books

A practical thinking method – it guides us though the emotion, logic and creativity that needs to be brought into play when addressing complex problems.

The Leadership Handbook – Peter Scholtes – McGraw Hill

Peter Scholtes shows how bad systems, not bad workers cause the vast majority of management problems. He takes controversial stands against performance appraisals and incentive compensation. And he takes you from theory to practice with a wide variety of state of the art activities and exercises to help you immediately begin implementing breakthrough improvements in all work processes.

The Goal – Eleyahu Goldratt & Jeff Cox – Gower

Written as a fast paced thriller this is an easy to read book, which introduces the concept of processes or systems

Beyond Negotiation – John Carlisle & Robert Parker – John Wiley & Sons

We all work in a system – the supplier, the organisation and the customer – our future lies in cooperation so that we maximise the system for everybody’s benefit. If we compete within that system all we are doing is creating the opportunity for waste and conflict.

Punished by Rewards – Alfie Khon – Houghton Miffin & Co

Our present day culture wishes to control our staff and our children through rewards and punishment – unfortunately this has a detrimental effect on the motivation of our people. The book details the extensive research on the damage done through incentive schemes

The Mind Map Book – Tony & Barry Buzan – BBC Books

Explains the fundamental operation of the human brain in terms of its thinking processes and explains how to unleash and harness its potential.

 Maverick – Ricardo Semler – Arrow

This is the inspiring story of a young man who took over his father’s ailing company in Brazil, Semco, based on hierarchical thinking and transformed it into a company based on trust.

The Seven Day Weekend – Ricardo Semler – Arrow Books

 The follow up to Semler’s Maverick book. Semco is now a highly successful company that continues to grow. The company’s simple formula is centred around the recognition that repetition, boredom, and aggravation, that too many people accept as an inherent part of working can be replaced with joy, inspiration and freedom. They defy traditional authority concepts

Team Roles at Work – Meridth Belbin – Butterworth Heinemann

We are all different, and contribute in different and equally valuable ways. Successful teams reflect a balanced spread of how we contribute. The book identifies our natural team roles and how as individuals we respond in team situations. The implication is that, to assemble successful teams we require to ensure a balance of these different attributes – or team roles.

Deming’s Profound Changes – Kenneth Delavigne & Daniel Robertson – PTR Prentice Hall

This book helps us appreciate the origins of our management thinking which is still very much based on the teachings of Fredrick Taylor (1900s) – or worse still the corruption of Taylor’s concepts. It expands on the transformation of our thinking that we should address if we are to compete in the modern world.

Future Edge – Joel Baker – William Morrow

In order to solve major problems facing us today, it will be necessary to break out of our existing paradigms or mindsets. This book aids that process.

Fourth Generation Management – Brian Joiner – McGraw- Hill

The first generation of management is simply doing it oneself. The second is instructing in detail others to do the work. The third is setting targets and allowing the employees to develop their own methods – it seeks to make employees accountable , this method is susceptible to distortion of the figures. The fourth generation of management is based on leadership understanding, through quality as defined by the customer, scientific method that includes the analysis of variation and team spirit both within and beyond organisations.

The Power of Learning – Klas Mellander – American Society for Learning

A book on how we learn. It has major implications, therefore, on how we teach.

Driving Fear out of the Work Place – Kathleen Ryan & Daniel Oestrich – Jossey-Bass

Quality and initiative is impossible when people are afraid to tell the truth. Fear is debilitating, it will have your staff working on only two of their four cylinders

Sophie’s World – Jostein Gaarder – Phoenix House

A history of philosophy written as if it is a novel. A very readable account of the development of our thinking from the time of Socrates right through to modern times

The Evolution of Management Thought – Daniel A Wren – John Willey & Sons

We can learn from the past. The objective of this book is to appreciate the development of management thinking in the context of the prevailing cultural environment. And from this perspective appreciate today’s thinking and be able to predict trends into the future.

Leadership and the New Sciences – Margaret Wheately – Beret-Koehler

The book explores how new discoveries in quantum physics, chaos theory and biology contribute to our thinking of how we organise work, people and life.

A Simpler Way – Margaret Wheatley – Berrett-Koehler

The recognition that as humans we have the ability to self organise. We therefore need far less supervision and direction than is commonly assumed. It is a book full of hope.

I’m OK – Your OK – Thomas Harris – Arrow Books

Thomas Harris recognises that we retain a subconscious memory of all our experiences and their associated emotions, and that these memories do have a profound effect on our relationships. He explains how we can understand and control these influences. It is a practical guide to transactional analysis.

Why Did I Do That – George New & David Cormack – Hodder & Soughton

Presents in a practical and non-technical language the research into motivation, building on many sources but in particular the work of David McClelland and John Atkinson.

Human Motivation – Yoshio Kondo – 3A Corporation – Japan

The summarised results of many years of research by the motivation research group in Japan. It concludes that the type of management that is able to motivate employees transcends national boundaries and is the same the world over.

Parallel Thinking – Edward de Bono – Penguin

Traditional Western thinking is developed through argument. We propose a concept which is systematically broken down and each part critically examined to see if it is true. – it is the process of thesis/antithesis followed by synthesis. But will live in a highly complex world where there are no ready solutions. Our need is to be comfortable with a wide range of ideas and to be able to design a way forward in relation to the attributes of each area of thinking and relative to the needs of the situation.

The Theory of Constraints – Eliyahu Goldratt – North River Press

The book is written in an attempt to deal with two major questions: what are the thinking processes that enable people to invent simple solutions to seemingly complicated situations? And the question of how to use the psychological aspects to assist rather than impair the implementation of those solutions in a mode of an ongoing process.

Seeing Systems – Barry Oshry – Berrett-Koehler

Oshray weaves a remarkable explanation for the subtle, and largely unseen, ways in which our structures influence our behaviour.

Built to Last – James Collins & Jerry Porras – Century

The authors have examined eighteen exceptional and long lasting companies and compared each with one of its closest but less successful competitors, in order to discover just what has given them the edge over its rivals.

The Knowledge Creating Company – Ikujiro Nonaka and Hirotaka Takeuchi -Oxford University Press

The authors describe the process by which companies learn and create competitively valuable knowledge. What is refreshing about this book is that they go beyond the slogans that have characterised much of the previous work on this subject and delve into the specific structures and processes involved in organisational creativity and learning.

Textbook of Wisdom – Edward de Bono – Penguin Books

It is wisdom that fills our minds with a range of possibilities. It is wisdom that gives us the ability to see alternatives – and hence have choice. And what we see is derived from our values. Different perceptions may arise from different values. From the range of possibilities and understanding varying values we can design solutions appropriate to the current need.

The Man Who Listens to Horses – Monty Roberts – Arrow

This is not – and is – a book about management. It is about leadership and partnership. It is an inspiring book about how Monty Roberts rebelled against the tradition of “breaking” and dominating horses and found a way of communication with horse’s in their own body language. He was then able to persuade them to accept himself, and man, as leaders. He gets the horse to accept a saddle and rider after three hours. The traditional “breaking” method takes six weeks..

The Living Company – Arie de Geus – Nicholas Brealey

At the heart of this book is a simple question with sweeping implications: What if we thought about a company as a living being? From the basis of this question and his lifelong commitment to Shell, de Geus develops his theme of living companies.

Guns Germs and Steel – Jared Diamond – Vintage

The book is nothing less than an enquiry into the reasons why Europe and the Near East became the cradles of modern societies. Diamond shows definitively that the origins of this inequality in human fortunes cannot be laid at the door of race or inherent features of the people themselves. He argues that inequality stems instead from the differing natural resources available to the people of each continent.

Now Discover your Strengths – Marcus Buckingham and Donald Clifton – Simon and Schuster

The findings of the book are the outcomes of 25 year multi-pound effort to identify the most prevalent human strengths. Its theme is that you are much more likely to develop your strengths and it will make you even more effective. Addressing weaknesses is counterproductive. The book gives you access to Gallup’s web site where you can identify your own strengths.

Who Moved my Cheese – Dr Spencer Johnston – Vermillion

A simple parable in the context of change – how open are we to change and progress – takes less than an hour to read. A metaphor that strikes home and remains in your consciousness.

A Way of Being – Carl Rogers – Houghton Miffin Co.

The author is passionate about liberating a student’s curiosity and engendering a joy in learning. He had a fundamental belief in the human potential for growth. He calls for a person centred learning environment.

Simplicity – Edward de Bono – Penguin.

There are many of Edward de Bono’s books in this list – they are just such a pleasant read – In this book he values simplicity and encourages us to actively seek the simpler way. But he also recognises that it is difficult to achieve and takes time and focus. He also recognises the need to fully understand the subject matter. “Simplicity before understanding is worthless. It is simplicity after understanding that has value.

Good to Great  – Jim Collins – Random House

This is a pre-sequel of Collins and Porras’s book “Built to Last.” After a five-year research project, Collins concludes that good to great can and does happen. In this book, he uncovers the underlying variables that enable any type of organisation to make the leap from good to great while other organisations remain only good. Rigorously supported by evidence, his findings are surprising – at times even shocking – to the modern mind.

Mastering Statistical Process Control – Tim Stapenhurst –

This is a book for individuals who require to interpret data, which is surely the vast majority of us managers. The author has kept the technical side of SPC to a minimum, choosing instead to give us an insight through many and varied case studies. The book allows us to test our skills at interpreting data before Tim gives his informed view. It also highlights how we can detect when data is being doctored. This is an excellent book for the practical manager.

Unleashing Intellectual Capital – Charles Ehin – Butterworth Heinemann

The organisation that has become a world leader in applying the type of thinking McGregor described as Y theory (see above) is W L Gore. They are one of the most innovative companies in the world as well as regularly being recognised as one of the best companies to work for. Professor Charles Ehin was the Dean of the Gore School of Business at Westminster College. And in taking McGregror’s thoughts further it reveals breakthrough principles for structuring Knowledge Age organisations. It offers a comprehensive framework to generate sustained levels of involvement and commitment.

Images of Organisation – Garteth Morgan – Sage Publications

Gareth Morgan uses a series of metaphors to open out our thinking and understanding of organisations. He uses the methaphors of a machine, a natural organism, the brain to explore self organising ability, a social reality, Self interest conflict and power, etc. The outcome is a recognition of the complexity of an organisation and the benefit of seeing the entity form a range of perspectives.

The Scottish Enlightenment – Arthur Herman – Fourth Estate

Herman, an American with no particular connection to Scotland explores the enlightenment years of eighteen century Scotland with such names as David Hume, Adam Smith and James Watt. He traces how we developed a love of learning, and how that learning combined a rigorous understanding of theory and the nuances of the application of that theory. From this foundation, and through the fact that we Scots have travelled the world, we have produced an idea of modernity that has shaped much of civilisation as we know it.

The Art of Systems Thinking – J O’Connor & I McDermott – Thorsons

This book explains system thinking in a straightforward way with practical applications, exercises and examples.

The Toyota Way – J. Liker – McGraw-Hill

As the name implies the book looks at the guiding principles that define the “Toyota Way.” How they have radically speeded up processes, reduced waste, engaged the employee and improved quality.

Profit Beyond Measure – H T Johnson & A Broms

The authors have used the examples of Toyota and Scania(The Swedish truck makers) to challenge traditional accounting focuses – which evolved into “managing by results” – and the use of targets and budgets. They propose a new direction – “managing by means” which reflects living system attributes of self organisation, interdependence and diversity. An important book for all managers especially accountants.

Systems Thinking in the Public Sector – John Seddon – Triarchy Press

This is a damning indictment of the management of the Public Sector in the UK. The use of targets, incentives, regulation and inspection and belief in economies of scale- are all based on flawed concepts of management. Furthermore the sector invests heavily in ‘improvement’ projects yet shows a remarkable inability to learn from evidence and examples of success. In place of the current mess he advocates a Systems Thinking approach where individuals come first, waste is reduced and responsibility replaces blame.

Organisational Culture and Leadership – Edgar Schein – Jossey-Bass

Organisational pioneer Schein updates his influential understanding of culture – what it is, how it is created, how it evolves and how it can be changed. Schein is the founding editor of “Reflections, the journal of the Society for Organisational Learning (SOL)

How to Reduce Workplace Conflict and Stress – Anna Maravelas – Career Press

 The lessons in this book will remain with you for the rest of your life. It encourages us to blame the system not the individual. Plus the recognition that there is a reaction to our attitude. Their behaviour reflects our behaviour. The breaking of cycles of contempt and encouraging us into cycles of courage – moving us from hostility and high negativity to hearty appreciation and high positive energy.

Changing Minds – Howard Gardiner – Havard Business Shool

Gardiner, whose work over the past 30 years has revolutionised our thinking about intelligence shows we change our minds gradually, in identified ways that can be actively and powerfully influenced.

The New Wealth of Nations – John Raven  – Bloomfield Books

The book acknowledge that the central problem facing society is sill to answer Adam Smith’s question about how to empower widely dispersed, and mutually interdependent, bits of information, of varying quality in such a way that they lead to a desirable future.

Competence in the Learning Society – Edited by John Raven & John Stephenson – Peter Lang Publishing.

The book shows that the development of a better framework for the thinking about the nature, development, release and assessment of competence is vital. It explores the kinds of competence that are needed if our society is to survive the impeding environmental and social collapse

Outliers – Malcolm Gladwell – Penguin Books.

Gladwell studies a wide range of successful people and reveals that the circumstances of the system in which they worked was a major contributor to their success.

The Tears that Made the Clyde – Carol Craig –Argyll Publishing

An uncomfortable exploration as to the damaged culture of inequality and division in Glasgow’s past that is at the root of the city’s problems today.

The Puritain Gift – Kenneteh Hopper and William Hopper – I. B. Tauris

Tracing the extraordinary development of the managerial culture that underpinned more than three centuries of American commercial success, the Hoppers show how the current financial crisis has an old fashioned cause – bad management. Gone are the days when the CEOs were steeped in the knowledge of the operating processes of their companies –“domain knowledge” –  to be replaced by MBA managers who skill is in the manipulation of the bottom line. The Hoppers trace the decline of Western management over the past decades.

Popper – Bryan Magee – Fontana Press

An exploration of Karl Popper’s work, especially in context of the discipline of scientific method.

Local Hero – David Erdal – Viking

The story of the employee buyout of Loch Fyne Oysters  It is now successfully owned and managed by its employees.

Systems Thinking – Jamshid Gharjedaghi – Butterworth Heinemann

An in depth study of systems and the management of complexity.

Power and Love – Adam Kahane – Berrett-Koehler

Kahane explores the need for leaders to have  both power and love to achieve a purpose . His theme is a quote from Martin Luther King “Power without love is reckless and abusive, and love without power is sentimental and anaemic

The Spirit Level – Richard Wilkinson and Kate Pickett – Allen Lane

Founded on 30 years of research this book explores the effects of inequality in our societies.  It demonstrates that more unequal societies are bad for almost everyone within them – the well off as well as the poor. Almost every modern social and environmental problem – ill health, lack of community life, violence, drugs, obesity, mental illness, long working hours, big prison populations – is more likely to occur in less equal societies. The USA, UK and Portugal top the list of  unequal societies. Japan, Denmark, Norway and Sweden are examples of more equal societies.  

The Structure of Scientific Revolutions – Thomas S Kuhn – University of Chicago Press

Traces the development of scientific knowledge, how it does not simply evolve but is punctuated by revolutions when one conceptual world view is replaced by another.

Toyota Kata – Mike Rother – McGraw Hill

An exploration of Toyota management methods and their application.

Drive – The Surprising truth about what Motivates us – Daniel Pink –  Canongate

The author is looking at the research into motivation over the past 50 years. How it is well established that carrot and stick strategies fail to utilise the full potential of people, in fact they are de-motivators. His theme throughout the book is “ For too long, there has been a mismatch between what science knows and what business does”

Beyond the Corporation – Humanity Working – David Erdal – The Bodley Head

The book is the story of ordinary people who share the ownership of the business where they work. These enterprises come in all sizes: from companies employing just a few dozen people, to large corporations, such as John Lewis in the UK, employing 70,000 “partners”, and Modragon, a highly entrepreneurial group of over 100 businesses in Spain. It would be hard to imagine better informed, more involved or enthusiastic sets of employees – sharing the efforts of making their companies successful and sharing all of the rewards. Unusually in the corporate world, they control their own destinies – a situation beyond the dreams of most working people.

Servant Leadership – Robert K Greenfield – Paulist Press

 The classic book – looking at leadership and followership. Greenfield talks about a moral principle which holds that the only authority deserving ones allegiance is that which is freely and knowingly granted by the led to the leaders in response to, and in proportion to, the clearly evident stature of the leader. Those who choose to follow this principle will not casually accept the authority of existing institutions. Rather they will freely respond only to individuals who are chosen as leaders because they are proven and trusted servants.

Relationships Made Easy – Dr David Fraser – Hothive Books

So much depends on our ability to get on with other people. The book looks at the skills we use in all our relationships. Drawing on practical psychology, Neuro Linguistic Programming (NLP) and experience of family life and social institutions and the workplace at all levels; this book offers a systematic, practical and intelligent approach to achieving success with other people.

Theory U  – C Otto Scharmer – Berrett- Koehler

 We live in a time of massive institutional failure, one that requires a new consciousness and a new collective leadership capacity. In this book the author invites us to see the world in new ways and in so doing discover a revolutionary approach to leadership. By moving through the U process we consciously access our blind spots and learn to connect to our authentic Self – the deepest source of knowledge and inspiration.